Returns & Shipping

Hey there! Thanks for choosing Cactus ArtPoP – where bold, original art meets iconic sneakers. Here’s everything you need to know before placing your order.
Each artwork is signed on the front with a Certificate of Authenticity.
 
We offer two formats:
 
  • Canvas artworks: Shipped rolled in a protective tube. Please allow 1 week for restretching upon arrival.
  • OSB wood panel artworks: Shipped securely packed and flat, in their final form – no framing needed.
    These pieces are created on high-quality OSB boards and come in a fixed size of 80 x 90 cm (31.5 x 35.4 inches).
 
Looking for a different size? Reach out! We can create a custom commission just for you and provide a quote quickly.
 
Once you approve the final design, please allow 3–7 business days for production before your artwork is shipped. Each piece is made to order with care and attention.
 
If you purchase a ready-made painting, please allow 2-5 business days to process shipping.
 
Every piece is handcrafted with love and intention.
 
Once you approve the final design, it’s yours. That means:
Please review everything carefully before giving the green light.
Shipping costs vary based on your destination.
Once you provide a complete shipping address, we’ll calculate and share the final shipping cost before confirming your order.
 
All orders are shipped with a tracking number, and international orders are sent via reliable courier services. If you’d like to add shipping insurance, just let us know – we’ll include that in your quote.
Please note: Depending on your country’s regulations, international customers may be responsible for local customs fees, VAT, or import taxes. These charges are not included in the product or shipping prices.
If your artwork arrives damaged, please get in touch with us within 48 hours of delivery and include clear photos of both the artwork and the packaging.
 
We’ll work with you to resolve the issue, whether by filing a claim or finding another solution.